FAQ - Frequently Asked Questions
There are many questions that have been repeated to us in emails and messages; to provide convenience for future customers as well, we have compiled a few of our most frequently asked questions on this page!
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Are your products eco-friendly?
Of course! We hold great respect for Mother Nature, and environmentally friendly products are a given as well. Our factories have minimal waste, and an extensive, clean waste removal system. Our material sources have eco-friendly policies as well ― this was one of the first things we made sure of!
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Are your products animal-cruelty-free?
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As our great, noble CEO had mentioned before, "Every living, breathing being deserves respect." We only test our products on volunteers, and animals are treated with the greatest care. Their needs are well seen to, and any discomfort is removed as quickly as possible.
Is there a limit to the number of products I can order online?
None! As long as you order, we will have it done.
How far do your delivery services cover?
Our greatest motto is: The customer's joy comes above all else. Even if you live halfway across the planet, even if you live in a remote desert, we will find a way to deliver your order to you ― with no exceptions or excuses.
How long will it take for my order to arrive?
The estimated time of arrival will be emailed to you a few minutes after your confirmed order. However, in general, your product should arrive anywhere between 5 to 10 working days!
Do your products cause any irritation to the skin?
As our priority is the customer's comfort, we are very proud to announce confidently that our product will cause no irritation to your skin at all! In this aspect, we were extremely careful, and ran as many trials as possible.